FAQ

Do I have a Tenant Deposit claim?

Do I have a claim?

We offer a free advice service to check to see if you have a claim, why not call us to today to find out.

How much compensation will I receive?

If you landlord failed to register your deposit within 30 days then you are entitled to receive your full deposit back. You may also be entitled to receive up to 3 times your deposit value back as an additional award. We aim to get the maximum award recovered from your landlord and will represent you through the whole process.

Will I have to go to court?

In most cases we settle without the need to go to court. In the unlikely event of the landlord refusing to return your deposit then we will make all the necessary arrangements to have our lawyers attend on your behalf.

Can I still claim if I have left the property?

Yes you can still make a claim for the return of your tenancy deposit plus compensation if you have left the property and your landlord failed to protect your deposit.

Can my landlord evict me if my deposit is not protected?

No! As long as you haven’t breached your Assured Shorthold Tenancy agreement your landlord cannot serve you with a Section 21 eviction notice.

What if my landlord has returned my deposit?

You can still claim for compensation even if the deposit has been returned to you, as long as your landlord failed to follow the tenancy deposit legislation by not registering with a government authorised scheme within 30 days of you paying the deposit.

What areas of the UK do you cover?

We provide a national service and cover all areas in England and Wales.

How will this affect my relationship with my landlord?

The tenancy deposit legislation is there to protect tenants from unscrupulous landlords, whilst your landlord is unlikely to be happy about us making a claim for the return of your deposit, the legislation is there to protect tenants and so it’s fair enough that you take back what is rightfully yours and avoid any unfair deductions!

I left my property around 5 years ago can I still claim?

Yes you have 6 years from the date you paid your deposit to your landlord to make a claim. Why notcontact us today to take the hassle out of the claim process for you!

Can I make a claim if I am in receipt of housing benefit?

Yes you can still claim, providing your landlord failed to protect your deposit. We can take the hassle out of the process for you, for free advice contact us today!